Privacy Policy

Legal shiz

Here’s the boring bit. I’ve summed it up for you in case you can’t deal with the ‘legal’ bumph. Just so we’re clear, ‘In a nutshell’ gives you a short explanation and isn’t legally binding.

MTW Privacy Policy

‘Mam’s the Word Ltd’ is committed to preserving the privacy of my clients and website visitors. Please read the following policy which explains how I use and protect the information you provide.

In a nutshell:

Keep reading if you want to know how I’ll use your details.

Who I am?

‘Mam’s the Word Ltd’ is committed to safeguarding the privacy of my users while providing the highest possible quality of service. Under the terms of the Data Protection legislation and GDPR, I’m required to explain to you how I’ll treat any personal and/or private data I collect from you.

References to ‘my website’ or ‘the website’ are to

In a nutshell:

I respect your data and pinky promise NEVER to share your personal details, otherwise, I’d get my ass sued.

What do I collect?

The information I collect via the website may include:

  • Any personal details you knowingly provide me with through emails, such as name, address and telephone number.
  • Your anonymised IP Address – this is a string of numbers unique to your computer that are recorded by my web server when you request any page or component on the website. This information is used to monitor your usage of the website. By anonymising your IP address, I ensure it can’t be used to identify you.
  • Non-Personally Identifiable Information data recorded by the website which allows me to recognise your preferred settings. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies. Information regarding this may be found in your browser’s help facility. For more information on cookies, please visit

In a nutshell:

Through my website, we can exchange emails and I might collect personal deets like your name, address and number. The clever technology the digital geeks use means they’ll hide your IP address, so it can’t be used to identify you. A bit like Harry Potter’s invisibility cloak. My website uses cookies (clever little blighters that can see how you browse my site).

What do I do with your data?

Any Personally Identifiable Information I collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws including GDPR.

  • I may need to pass the information I collect to other companies for administrative purposes.
  • I use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website.
  • Third parties will not be allowed to use your personal information for their own purposes.
  • No Personally Identifiable Information will be passed to a third party without your consent.

In a nutshell:

Your data is safe and protected and I won’t break the law. I won’t sell your information to anyone. The digital boffins will collect information that will make my website faster and better.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked by my website are subject to their own policy, which may differ from mine.

In a nutshell:

If my website uses links to other sites, they’ll no doubt have a different policy to mine. So I’m not responsible for anything they do.

Third Parties

I use Google Analytics for my website performance measurement. Before being transmitted to Google, your IP address is anonymised and can’t be used to identify you. Google has its own privacy and security policy.

In a nutshell:

The digital dudes use Google Analytics to see how my website’s doing. Again, your IP address is hidden. Mr Google has his own privacy policy and it’s nothing to do with little old me.

Your Data

Should you wish to see any data I may hold, or would like me to delete any data I may hold, please contact me at or by post at:

Blucher House
1 Blucher Terrace
Blucher Village
Newcastle upon Tyne
NE15 9SD

In a nutshell:

If you want to know what details I hold for you, or you’d like me to delete your details, just get in touch.

And we’re done. Phew. Bit of a slog but glad we’re all clear on where we stand.